NEWLINK SURGICALS LTD handles personal information responsibly and in accordance with applicable UK data protection requirements. This policy explains the information we use when you browse, enquire, create an account or place an order.
Information we collect
We may collect your name, business name, contact details, billing and delivery addresses, order history, product interests and communications. Website security and usage information may also be recorded.
How information is used
- To answer enquiries and prepare quotations
- To process orders, invoices, payments and deliveries
- To manage accounts and customer support
- To prevent fraud and maintain website security
- To meet accounting, tax and legal obligations
Sharing information
We do not sell personal information. Relevant data may be shared with trusted couriers, payment services, suppliers, hosting providers, professional advisers or authorities where necessary to provide services or comply with law.
Retention and security
We use reasonable organisational and technical measures to protect information. Records are retained only as long as needed for service, support, accounting, legal or dispute-handling purposes.
Your rights
Depending on the circumstances, you may request access, correction, deletion, restriction or objection to certain uses of your information. Some records must be retained to meet legal obligations.
Contact and policy updates
Contact us using the details on this website for privacy questions or requests. We may update this policy to reflect operational or legal changes, and the latest published version will apply.